Dear CoinEx users,
CoinEx will support the KSM (Kusama) and DOT (Polkadot) network migration to Asset Hub. To ensure our users’ asset security, CoinEx will close the deposit & withdrawal of KSM & DOT tokens. The details are as follows:
1. Changes of deposit and withdrawal services
(1) Suspension of KSM deposit and withdrawal services: 07:00 on Oct 7, 2025 (UTC), the migration will take place at 08:00 on Oct 7, 2025 (UTC).
(2) Suspension of DOT deposit and withdrawal services: 07:00 on Nov 4, 2025 (UTC), the migration will take place at 08:00 on Nov 4, 2025 (UTC).
(3) Resumption of KSM & DOT deposit and withdrawal services: Deposit & withdrawal services will be reopened after the upgraded Asset Hub network is stable, but we will NOT notify separately.
2. Notes
(1) Trading and inter-user transfer of the above tokens on CoinEx will not be affected during this period.
(2) We will update users once the upgrade has been completed.
3. For more information
CoinEx reserves the final interpretation of this announcement.
CoinEx Team
Oct 6, 2025