Dear CoinEx users,
We will upgrade and maintain our system at 3:00 on July 31, 2025 (UTC), while all services will be suspended for around 20 minutes.
After the upgrade, there will be a 10-minute protection period. During this time, you can cancel orders, place orders (limited to Maker Only Limit Orders), and adjust (increase or decrease) margins. However, the matching system will be temporarily closed during this period, and no orders will be executed. Normal trading will resume after the protection period ends.
The details are as follows:
Suspended Services
1. Trading services: Spot, Margin, Futures, Swap, Strategic, Copy Trading, Demo Trading, and P2P Trading
2. Assets related: Deposit, Withdrawal and In-site transfer
3. Other services: AMM, Financial function, Staking, Loans, Sub-Account, API services, etc.
Upgrade Details
1. Starts at: 3:00 on July 31, 2025 (UTC)
2. Expected upgrade time: 3:00-3:20 on July 31, 2025 (UTC)
3. Protection period: 3:20-3:30 on July 31, 2025 (UTC)
4. Estimated time to complete: 3:30 on July 31, 2025 (UTC)
Notes
1. During the upgrade, please be noted that both CoinEx website and APP cannot be accessed, logged in, or registered.
2. Please evaluate your unexecuted orders in Spot trading and margin balance in Margin & Futures accounts based on the current market fluctuations, and conduct risk control by canceling orders, repaying assets, etc. in advance.
3. The exact completion time may vary. We will keep you updated with the progress via various social media platforms, and let you know once the upgrade is completed.
CoinEx reserves the rights of final interpretation of this announcement.
CoinEx Team
July 30, 2025