Last updated: 3:00 on Sep 22, 2023 (UTC)
The updated information is in red fonts.

Dear CoinEx users,

On September 12, 2023, our Risk Control System detected anomalous withdrawals from several hot wallet addresses used for temporary storage of user assets on CoinEx exchange. Promptly recognizing the gravity of the situation, we immediately established a special investigative team to delve into the matter. It is currently preliminarily determined that the cause of the incident was the leakage of the hot wallet private key. The investigation and processing work is proceeding in an orderly manner, and we will continue to update the relevant progress in this announcement.

The attack mainly involves crypto assets such as BTC, ETH, XRP, BCH, SOL, etc., and the specific values are still being liquidated. The assets in CoinEx cold wallet have not been affected by this incident. We will announce more relevant information about this attack through CoinEx official channels as soon as possible.

Chain	Asset	Chain	Asset
BTC	231 BTC	KDA	2,214,700 KDA
ETH	4,953 ETH	BCH	2,220 BCH
SOL	135,600 SOL	XDAG	229,291,485 XDAG
TRON	137,127,860 TRX	TOMO	259,494 TOMO
XRP	12,625,364 XRP	VET	42,422,648 VET
BNB	29,552 BNB	LTC	5,435 LTC
XLM	4,321,978 XLM	DOGE	16,695,400 DOGE
TON	325,430 TON	AIDOGE	5,454,650,258,018,313 AIDOGE
ETHW	124,600 ETHW	ETC	7,434 ETC

Latest Progress

Currently, CoinEx has taken the following measures:

1. Sep 12: Emergency shutdown of hot wallet servers and suspension of deposit and withdrawal services for all coins on the platform.
2. Sep 12: Timely transfer of remaining assets from the hacked hot wallet to secure addresses.
3. Sep 12: Investigation into this incident led by wallet team and security team, based on collected information and leads.
4. Sep 13: Reaching out to exchanges and wallets in assistance of freezing associated accounts related to the hacking incident.
5. Sep 13: Communicating with users by opening channels to address concerns.
6. Sep 14: Detailed disclosure of stolen assets and follow-up arrangements.
7. Sep 15: Actively engaged with the community to answer questions.
8. Sep 14-21: Completing wallet system reconstruction.
9. Sep 21: Resuming deposit and withdrawal services for 10 mainstream cryptos, including BTC, ETH, USDT, USDC, etc., with new deposit addresses.

CoinEx solemnly promises that users’ assets have NOT been, and will NOT be affected in this attack, and the CoinEx User Asset Security Foundation will bear the financial losses from this incident.

Wallet Service Recovery Plan

So far, CoinEx has resumed deposit and withdrawal services for 190 cryptocurrencies, including BTC, ETH, USDT, and USDC.

The wallet system is operating safely and steadily at present. We will gradually resume deposit and withdrawal services for the remaining 500+ cryptos. Since the resuming operations will be processed frequently, there will be no further or separate announcements for each crypto. You can click HERE to check the status of services for specific cryptos.

Please note that new deposit addresses will be generated for every user, and all previous old deposit addresses will NO LONGER be valid. Please DO NOT use any old deposit addresses you may have saved - The old addresses will be NO LONGER valid and assets sent to them will be permanently lost. Please be sure to double-check that you are using the new address before depositing.

CoinEx Will Resume Deposit and Withdrawal Services of BTC, ETH, USDT, USDC, etc. Estimated on Sep 21, 2023

CoinEx Will Resume Deposit and Withdrawal Services of 180 ERC20 Tokens, Estimated on Sep 22, 2023

Suspicious Addresses

We kindly request help from relevant project teams and fellow exchanges to assist us in freezing the funds sent to suspicious addresses connected to the attack. CoinEx is truly thankful for the help we’ve received in resolving this issue, as well as the community’s support during this challenging time.

*We will continue sharing updates on suspicious addresses here*

Chain	Suspicious Addresses
ADA	addr1qxch3q3knzn3qvnh4rzc8r2u9hemz9sn8ws49jnvp6ptsuq4jkaf 9r8mqwu3t5h9krvlksmdfp84kmhjqwy3dag5m32q22m8y9
ADA	addr1q9zwxfgk7rzacd8mnzywl9rfsjllp24sugh9lmh83seunsdk6cq4we 08j69uphlxh4ku5e5v3ftwvn5rn2zuj5pzedaq2u5phl
APT	0x2a80f8be5f79fc6619cba022e38ed44cb3d1 5d05d26fc1c2238d8f90fbff94d6
ARB	0xfEec9F846E2FE529B765d832EBa988a399Fe3cD6
	0x838c92ee71eba4fabb1c19d7403bf36c178d9002
	0x9C607136294f0541a06bb0828D6b42351bDB8e31
	0xf2f11edbfd0b7ab74be1e822f9538f4f3810065b
	0x8e585ce8181e1aaa4dd0806257609c21c0b73f2e
ATOM	cosmos16ey6wvs2ce2vq8865dsmpnmgv0tuc96xp73a48
	cosmos1f253rm4w9rdva97q4s2w0ltuc29pen0llpv4qn
	cosmos1qc54elww8yj5x3sl8xjsu24enz053ecs7h2vmk
	cosmos1ga7degxjyfx3pxydgaf2hwzk6mq8dacku2yx6j
	cosmos10xxtss5m6peaqwj64mekdsjn63jqcs8k5e2u93
AVAX	0xAE61C1262678261f78bB4c99c21648E52dE4e5C5
BCH	qrgxyhj8rzl4l7fgauu6q6vtu2grct4jeyrnaq2s75
BSC	0x6953704e753C6FD70Eb6B083313089e4FC258A20
BSC	0xC844F7178379782eC19F3EE6E399f2EB7b2b984F
BTC	1BHNb9UJy4cWFB5wywZkTVgoNB4JbFmswH
	bc1qpwzvs544euec5eqc9xk2h9qr9885hgwqums0yp
	bc1qt7m386plw5vutvx6rx0w7rjx74zjp7lw959dst
	bc1q0nhyk3es3am9kxud0ye352lf2s59ctvcuhg4dd
	bc1q4dnx6r35hqv5jv88n4s4s6msng2l36uq2lw9rf
DOGE	DGAipZhEbf9r65QdB7WPwzdBKDpefVwwsZ
	D77Pwpnz2oxBVgWPEeZaUTYRJPwBR3Yysd
	DSBqqfauc3STDv29d8zpcLcPpuCT9hKkkS
	D7Bkx9n3KAraejFgJghNK2eHNj3ATSxwxj
	DATyQ8H92r3gKmD8EmCNcs519GjN1gt1Pg
	DCjmGZMfi25DtQ66UzghRBb6mwGkpG4BhX
DOT	1WUqwCnEpTN8cEHBqmVrFxxgDArBuBb2KBVtbKBTVFhFxAs
ETC	0x37a966ade96de7270e393b5533f46cb849398bf3
	0x7afea174b395c1cea747eaf761bb2f95f512bee7
	0x168c86825587df2e5ae659a22ad7e0b10df93b70
	0xdc35988ff5fea2b87561b30746fbb9b72b1c1628
ETH	0xCC1AE485b617c59a7c577C02cd07078a2bcCE454
	0x2118e4432d668aCFa347ddBA0efCcc6BB04DB297
	0x483D88278Cbc0C9105c4807d558E06782AEFf584
	0x1A61Df134d766f1e240FBFAEe79bBeCC04195f62
	0x8bf8cd7f001d0584f98f53a3d82ed0ba498cc3de
	0x40cBe7580168d52b7FEC884120B31115c3F7E37E
	0xce013682eddefaca8c94fe56a43a04212ebe4673
	0xae88ac9800594b43ac25a57374a5dac3d183bbc1
	0x0516063942078f5A0608eA42dDb5346cb6cf1c56
	0xcEFAB204B42aA5c532ED59F3d926AdA83c1158ba
	0x9008D19f58AAbD9eD0D60971565AA8510560ab41
ETHW	0x0F2eB0e8d8E6F5f10e76cA5Ce588e16D5F9ffdf1
FTM	0x13b4147f29e53eb85276dc01c74e8fb6b0a28b76
	0x4349fc96680bd7dd7e4db5e0d1f694e4c381074f
	0x9Ca2a3cAb7319FFA4BdE00871cB41634B91ED82f
	0xe51cdfe7f2458bcb199d877eacfc6316dcf6cbc7
	0x3b74b91360d7c1b59dc157dcfe01abae72557df2
	0xbe7dcaffc4ee6fe7df32a0249abd9d5755f55bd7
	0xEBf4FBB9C81b84dd5CF89BC75588E5d0018501b3
KAVA	kava1spv566tt3gt05n7cx9vfz47j3z878h88yywgan
KDA	k:a9f3672d7ad7a1e4592702d73b220cbc61db1fa17f 89a56131d965bc03959913
LTC	Lcrkh5it7ndxVswms1QuRd78g7Fx8a2Ude
LUNA	terra1ynfwyv06jk86lvmf429zm7muxucjxajvjukhyx
MATIC	0x4515be0067e60d8e49b2425d37e61c791c9b95e9
	0xD4342E0277b3B9d11902FA1760F072868ECDBE2e
	0x6aa13fafb79f1b422431198dd4c810e786f192c5
	0xba23c0812480423e1bfffa297ba7b0660e7b3f73
ONE	one1gcx262juw97v73m29en5z2ny0h86s20tfal4l8
OP	0x964c192e54E5eF4176626875BB53071956579fca
	0x75497999432b8701330fb68058bd21918c02ac59
	0x4be18b9AabF1D530d2949Ed3faAE2c7Db1e37c21
	0x9113040171B1ADe54de401380a8cd4d1261111C0
SOL	G3udanrxk8stVe8Se2zXmJ3QwU8GSFJMn28mTfn8t1kq
TFUEL	0xfd67e1084282c6f9945738704c222713e0342949
THETA	0xfd67e1084282c6f9945738704c222713e0342949
TOMO	0xbbE2a100822fc7022c0f42E277b338F67371c5b0
TON	EQATuwsj4O2cXXFwaIdDRyS9Vv19Emmd6mwHy41QiiBqLH8N
TRON	TPFUjxQzG88Vwynrpj2W61ZAkQ9W2QYgAQ
TRON	TP75t6owoqXxskLq6FB2R37PymNTmohq9L
VET	0xBcbb4cA01cF62c07DB339C985c609a67acdf1DBC
XDAG	15VY3MadZvLpXhjzFXwCUmtZcHszju6L9
XLM	GBPIDVKDSNF74OAGVBSPKLW73CSCGISBOB RB3ODROTMOEENZFC6WJFPN
XRP	rpQxVcjVF2fC23r3xKyJS53jw8d5SRhZQf
XTZ	tz1UH89jqhV9x9W6UKByuUQkeGhWtWgm1Fq2
XTZ	tz1bAjg8KhBjzRMuPbdLfC4EvETmdsuruynm
ZIL	zil1ntf5fv4swp9d2tns6dftsvy3apry5t4n2ydw4a

Official Channels

CoinEx has fully opened communication channels for users. If you have any questions, you can reach out to us through the following official channels:
Telegram: https://t.me/CoinExOfficialEN
Twitter: https://twitter.com/coinexcom
Instagram: https://www.instagram.com/coinexcom/

We sincerely thank all users for your continued trust, understanding, and support in CoinEx during such a difficult period.

CoinEx Team
Sep 14, 2023

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